Atempo - Data Management, Simplified.

To ensure your success with Atempo products and services, we offer a responsive customer support system tailored to your level of need.

Basic Support

Find user guidelines, tips and common workarounds plus answers to FAQs.

Atempo Live Backup Knowledge Base

Atempo Time Navigator Web Support Zone

Atempo Live Navigator Basic Support

Atempo Digital Archive Basic Support

Atempo Digital Archive for Messaging Basic Support

For all other basic support questions, please email our experts at Atempo Tech Support.

Continuing Support

Get access to full product documentation, knowledge-base support, updates, patches, bug fixes and maintenance releases with new features through our annual maintenance program, available when you purchase a client license. Technical support staff are ready to field questions by phone or email.

Professional Services

On-site assistance with product deployment and monitoring can be provided to help your business get software up and running as smoothly and quickly as possible. Learn more about Professional Services.

Atempo Support Hours

6:00 AM to 6:00 PM PST Monday through Friday (except major U.S. holidays). 24-hour support is available with the Premium support package.

Atempo Support - U.S.
Toll-Free 1-866-417-0200 option 3

NOTE: Some customers are currently experiencing difficulties with the toll free 866 number. In case this number doesn't work, please call 650-812-3000, option 3.

support@atempo.com

Atempo Support - Europe
+33 (0) 825 800 996
support@atempo.com

For more details on technical support, professional services and pricing, please call Atempo toll-free at 1-866-417-0200 or email info.us@atempo.com.