To ensure your success with Atempo products and services, we offer a responsive customer support system tailored to your level of need.
Basic Support
Find user guidelines, tips and common workarounds plus answers to FAQs.Atempo Live Backup Knowledge Base
Atempo Time Navigator Web Support Zone
For basic assistance with Atempo Digital Archive or Atempo Digital Archive for Messaging, please email our experts at Atempo Tech Support.
Continuing Support
Get access to full product documentation, knowledge-base support, updates, patches, bug fixes and maintenance releases with new features through our annual maintenance program, available when you purchase a client license. Technical support staff are ready to field questions by phone or email.Professional Services
On-site assistance with product deployment and monitoring can be provided to help your business get software up and running as smoothly and quickly as possible. Learn more about Professional Services.Atempo Support Hours
6:00 AM to 6:00 PM PST Monday through Friday (except major U.S. holidays). 24-hour support is available with the Premium support package.For more details on technical support, professional services and pricing, please call Atempo Sales toll-free at (866)-417-0200 or email info.us@atempo.com.
